2019 Sponsors and Exhibitors

A group of former brand analysts, CRM and loyalty marketers, developers and strategists, Baesman Insights & Marketing has perfected the science of analyzing customer data and seeing what others often miss. It’s the result of hard-earned experience aggregating and analyzing data for some of the most well-known retailers in the world. We strive for a deeper, more dimensional understanding of your customers, and the insights they share with you every day. Uncovering and activating the insights in your customer behavior is when the real fun begins. Across all channels – online or in stores – we’ll help you form new and deeper connections that foster enduring loyalty and engagement. There’s never been more disparate sources of data – across multiple devices, channels and platforms – and less understanding of what it’s saying. Baesman will help you channel your multiple data sources to do amazing things.

Brierley+Partners are global loyalty and CRM innovators. Brierley brings industry-leading thought leadership, incomparable experience and advanced technologies to help brands build lifetime loyalty with their customers. Brierley runs some of the best loyalty and customer relationship programs for clients across the globe. Brierley offers a complete suite of loyalty services: loyalty and CRM program design and strategy, advanced analytics, research, creative services, omnichannel communications planning and deployment and program management. The industry-leading Brierley LoyaltyonDemand® technology platform is uniquely robust, modular, flexible and quick-to-market. All services and technology focus on a single mission: making our clients' customer relationships dramatically more profitable.

Brierley is headquartered in Frisco, Texas with offices around the world. To further expand our global reach, Brierley joined the NRI family of companies. Nomura Research Institute is Japan’s premier IT solutions and consulting company, and this acquisition is enabling us to bring industry-leading loyalty & CRM innovation to clients around the globe more efficiently than ever. To learn more about Brierley+Partners, visit http://www.brierley.com/.
 

Cheetah Digital is an enterprise cross-channel marketing technology company with employees in 25 offices across 13 countries. Cheetah Digital offers Cheetah Loyalty (formerly known as Stellar Loyalty) technology and services to deliver a customized end-to-end loyalty marketing solution. This best-in-class solution for enterprise mobile, web, email, and social capabilities enables frictionless and immersive interactions that can transform your customers’ experiences and increase their visit frequency and spend.

In addition to Cheetah Loyalty, the Cheetah Digital Marketing Suite combines superior data management capabilities and cross-channel execution with in-house professional services expertise and dedicated support to help brands execute complex marketing programs at scale and achieve profitable brand outcomes. For more information, visit www.cheetahdigital.com.

CrowdTwist powers the most innovative and engaging loyalty programs in market today. Our flexible SaaS platform gets clients to market quickly and delivers ROI by leveraging built-in predictive analytics capabilities to covert data into personalized experiences for customers.

We are revolutionizing loyalty, helping top brands including Pepsi, AMC, Nestle Purina and Zumiez develop a deeper understanding of customers.

cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience. We design, administer and fulfill loyalty and customer engagement programs that strengthen and expand the value of relationships for brands around the globe, including many of the largest and most respected companies in the financial services, retail, travel, and telecom industries. Based in Stamford, CT, cxLoyalty has approximately 3100 associates in 19 countries. For more information, visit www.cxloyalty.com

Epsilon^® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon’s digital media arm, Conversant^®, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate by Conversant^®, one of the world’s largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest,that help drive business growth for brands. Recognized by Ad Age as the #1 World’s Largest CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines, #1 Largest U.S. CRM/Direct Marketing Agency Network and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 8,000 associates in 70 offices worldwide. Epsilon is an Alliance Data® company. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.

ICF Next is the recent culmination of years of integrating a set of best-in-class marketing and communications capabilities through different agencies and consultancies, focused on insights, creativity and technology that move people – from consumers to colleagues and from citizens to entire communities, to bring organizations closer to the people they serve. ICF Next’s 1,700+ deep bench of creatives, communicators, strategists, technologists, and data analysts are committed to helping organizations meet barriers head-on. To find real value, sooner. And to create lasting change that leaves them better prepared for the future.

Jebbit is the world’s first declared data platform. Committed to building a world of total data transparency, Jebbit’s mission is to make every experience assumption free by providing consumers with immediate value in exchange for relevant information about their motivations, interests and preferences. Powered by high-converting interactive mobile experiences, Jebbit’s clients, including Express, Cathay Pacific Airways, Monster and the Boston Celtics, use the company’s platform to better understand and drive revenue from consumers. To learn more visit https://www.jebbit.com

Kentico is a leading pioneer and visionary in the content management industry. With a dual-rail technology strategy delivering an all-in-one Content Management, E-commerce, and Online Marketing platform for traditional web projects, and innovating the industry leading API-first headless CMS for content aggregation and omni-channel engagement; Kentico is helps drive business results for companies of all sizes both on-premise or in the cloud. Kentico provides clients powerful, comprehensive tools and customer-centric solutions to create stunning websites and deliver personalized omni-channel experiences across all displays and devices. Engaging with your customers in a multi-channel world is now attainable.

Lenati is a specialized management consulting firm that designs, implements and optimizes marketing and sales for companies who want to build a stronger connection to the customer. We have assembled a deeply experienced group of professionals blending both consulting and industry backgrounds that help us deliver innovative solutions that can help your organization make an immediate impact in the marketplace. Clients bring us in when they want someone to build a strategy and think about how it will land. It’s not all execution and not all strategy; it’s the right mix of both.

Lenati provides a full suite of consulting services to specifically address the needs of retention marketing teams, including:
•    Customer experience mapping
•    Retention strategy design and implementation
•    Identification of retention and attrition drivers
•    Relationship marketing optimization
•    Loyalty program design and implementation

With deep experience in Loyalty program design, we help teams address common loyalty program challenges, including:
•     New program strategy & design
•     Low customer engagement and redemption activity
•     Low program ROI
•     Disconnected customer experience
•     Program re-launch or redesign

Visit our website for more information: www.lenati.com

   

 

  

Customers are savvier and demand more from brand experiences. They flow across multiple channels, including social media and mobile devices, sharing their experiences and learning from others whenever and wherever they desire. Marketers are experimenting with these channels trying to figure out how best to connect with their audiences, but the ones that will succeed will understand that in this new marketing world, the focus needs to go beyond just filling the pipeline or even customer conversions, but rather delivering consistent customer experiences across all touch points that builds loyalty over time.

How SAP Helps

Plan and execute cross-channel dialog campaigns that unfold over time and build to strengthen customer relationships.

Perform high volume customer segmentation and querying process at lightning fast speeds. Leverage in-memory technology with an easy to use 'waterfall' interface to easily discover new customer segments and to accurately generate target audiences.

Benefits

SAP CRM supports you to engage customers and build loyalty by:

* Helping you to develop a customer engagement strategy that spans all customer touchpoints
* Enabling coordinated customer interactions that are intelligent and relevant
* Executing intelligent customer loyalty programs across web channels, interaction centers, and social media channels
* Maintaining real-time loyalty points and reward accounts for members, partners, and organizations
* Collaborate with partners to include partner products and services into the loyalty programs

Many businesses are leaving money on the table because they don't stand out. At The Draw Shop, we use a scientifically proven formula to create animated videos that just work. With customers such as Uber, Twitter, Google, United Nations, Ariana Huffington and more - we know that creating messages that are impossible to misunderstand is critical to attract more customers and keep your audience engaged so that you can stand out as the best in your industry.