Lenati is a specialized management consulting firm that designs, implements and optimizes marketing and sales for companies who want to build a stronger connection to the customer. We have assembled a deeply experienced group of professionals blending both consulting and industry backgrounds that help us deliver innovative solutions that can help your organization make an immediate impact in the marketplace. Clients bring us in when they want someone to build a strategy and think about how it will land. It’s not all execution and not all strategy; it’s the right mix of both.
Lenati provides a full suite of consulting services to specifically address the needs of retention marketing teams, including:
• Customer experience mapping
• Retention strategy design and implementation
• Identification of retention and attrition drivers
• Relationship marketing optimization
• Loyalty program design and implementation
With deep experience in Loyalty program design, we help teams address common loyalty program challenges, including:
• New program strategy & design
• Low customer engagement and redemption activity
• Low program ROI
• Disconnected customer experience
• Program re-launch or redesign
Visit our website for more information: www.lenati.com