Agenda & Speakers

Pre-Conference Roundtable - Luxottica

Monday, November 11, 2019 - 2:00 PM - 2:45 PM
This session will focus on the topic of experiential retal. Key points will include:

• Engagement and Customer Experience
• Product Mix
• Promotional Partners
• Getting customers in store and keeping them in store
• Managing online thru offline
• How are consumers engaging?
• Internal and external consumer trends


Brian Venuti, Vice President of Global CRM, Luxottica Group

At Luxottica, Brian is the VP of Global CRM responsible for customer and patient strategies across the optical and sunglass businesses. Prior to Luxottica, he ran CRM at Etrade where he oversaw customer experience and channel strategy. His experience includes companies like Sears and Capital One where he worked to develop segmentation, targeted marketing capabilities and institute direct response innovations. He was a finalist in the Loyalty and Gamification World Championships. He received his MBA from the University of Virginia.

Agenda Overview

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