Tuesday, November 7, 2017 - 9:00 AM - 10:00 AM
Leading up to Tuesday’s Loyalty360 Customer Awards ceremony, the finalists competing in the 2017 awards will share details of their programs and strategies in fast-paced, 10-15 minute presentations. These presentations give attendees a chance to hear first-hand from the brands that are delivering experiences that set them apart from the competition and create happy, loyal customers.
Finalists in the customer engagement & experience category will focus on the brand’s complete brand engagement & CX strategy, including definitions and program mechanics. Brands will describe their unique approaches & overall customer-focused goals, objectives, and strategies for traditional or non-traditional programs.
After the presentations, attendees will vote for their choices for bronze, silver, gold, and platinum in the particular category.